NGS App Plus


Posted in High Risk Travel Insurance on 3 January 2025

Enhancing Global Travel Safety: A Deep Dive into the NGS App Plus

All High Risk Voyager policies include access to the NGS SOS App Plus as standard. But what is it, what does it do and how does it help keep you safe on your travels.

In today’s interconnected world, ensuring the safety and well-being of personnel travelling globally is more critical than ever.

Enter the NGS App Plus, a comprehensive tracking, risk management, and travel safety solution designed to safeguard individuals on their international journeys. Available on both iOS and Android platforms, this application is a must-have for those who frequently travel for work or leisure.

Key Features of the NGS App Plus

  1. Country Risk

The NGS APP offers a detailed library of country profiles curated by the NGS risk team. These profiles, updated regularly, cover all countries worldwide and include sections on General Overview, Operational Risks, Terrorism, Medical Advice, Political Climate, Security, Travel Tips, and LGBTQ+ Travel Advice, along with an overall risk rating. This ensures that you have access to the most relevant and up-to-date information about your destination.

  1. Message Function

The "Message" function enables direct communication with the NGS operations room. This feature is essential if you need quick assistance or have an immediate query during your travels.

  1. Edit Trips

Allowing you to set up and managing travel itineraries. Users can specify details such as their country of origin, time zone, departure city/town, and destination. This function also allows for the inclusion of tracking device details, project/task identifiers, additional user messages, and vehicle information. Scheduled check-ins ensure regular updates on the user’s status, providing an added layer of security and peace of mind.

  1. Check-In

The "Check-In" feature is crucial for confirming the user’s safety during a trip. It sends a location update to the NGS operations room and fulfils any pre-scheduled check-ins. Users receive email and SMS confirmations upon successful check-ins, ensuring that their safety status is always up to date.

Advanced Safety Features

SOS – Emergency Alert

In an emergency, the NGS App Plus provides a robust SOS function. Activating the emergency alert initiates live tracking, sending location updates every 15 seconds to the Aurora Platform and opening a two-way voice call with the NGS operations room. The operator will verify the user’s safety and resolve the alert. If assistance is needed, NGS will act immediately to provide support.

Incident Alerts

The "Incident Alerts" feature keeps users informed about real-time incidents occurring around them. The severity of incidents is indicated by the size of the red circle on the map, and users can view incident details to stay aware of their surroundings and make informed decisions.

Silent Alarm

The discreet "Silent Alarm" button sends an alert to the NGS operations room without making any sound or creating a call. It updates the user’s location every 15 seconds to the Aurora Platform, ensuring discreet and continuous monitoring.

Personalisation and Support

Profile Management

The "Profile" feature allows users to update their personal information, ensuring synchronisation across the Aurora Platform and the NGS App Plus. Providing comprehensive personal details enhances the support NGS can offer in an emergency, making it easier for the operations team to assist users effectively.

Contact Information

The "Contact" section lists phone numbers and email addresses for NGS offices, along with a link to their data protection policy. This ensures users can easily reach out for support and stay informed about how their data is handled.

Settings

The "Settings" feature allows users to customise their tracking preferences, including active tracking intervals and the ability to send alerts/check-ins via SMS if data networks are unavailable. This flexibility ensures that users can tailor the app’s functionality to their specific needs and circumstances.

Conclusion

The NGS App Plus stands out as a robust tool for ensuring the safety of global travellers. With its comprehensive features, including real-time risk updates, emergency alerts, and efficient communication channels, it offers peace of mind to users navigating the complexities of international travel. For any assistance or further information, NGS is just a call or email away.


Travelling to a High-risk Destination? Don’t Forget to Buy Your High Risk Voyager Travel Insurance

For added peace of mind safeguard your next journey with Specialist Medical & Travel Insurance for high-risk destinations from High Risk Voyager. We offer 2 levels of cover with Single Trip or Annual Multi-Trip options, policy highlights include:

  • Emergency Medical Evacuation / Repatriation - Up to £1,000,000
  • Emergency Medical Expenses - Up to £1,000,000
  • Cancellation Cover - Up to £1,500
  • Baggage Cover - Up to £1,500
  • Cover for business trips and leisure trips

And much more!

For Peace of Mind, even in the Most Unpredictable Places.

Click here to find out more about High Risk Voyager Travel Insurance.

This article is for information and entertainment purposes only. It does not constitute advice in any way. The information provided here is correct at the time of writing, however, please check the latest policy wording for the latest terms, conditions, and exclusions.


Other Related News Articles...

- Cultural Restrictions: Navigating Cultural Sensitivities Around the World

- Why Checking FCDO Advice is Essential Before Travelling

- The Growing Allure of Adventure Tourism

TOP