Customer Portal

If you have an existing policy with us, you can access your policy documents 24/7 via our online customer portal. With the customer portal, you can easily view, download, and print the documents you need for your trip without needing to call or email for a copy.

The email address you used to purchase your High Risk Voyager Travel Insurance is the customer portal log in to access your travel insurance policy details.

Customer Portal Log In

Here are our details If you need to contact us for any reason regarding your High Risk Voyager policy.

Our opening hours are (excluding public holidays):

Phone: +44 (0)1483 806 686

Email: enquiries@voyagerins.com

Address:
Voyager Insurance Services Ltd.
Friary Court
13-21 High Street
Guildford
Surrey
GU1 3DG

If you are a current policy holder and require Emergency Assistance, please contact Northcott Global Solutions (NGS) on +44 (0)20 7183 8910 open 24 hours a day.

Please ensure you have the following details to hand:

• Your name and contact details
• Your policy number
• Your scheme reference number

If you need to make a claim, please click here to find out how to make a claim.