Policy Documents

High Risk Voyager Travel Insurance Policy Documents

Please Note - All services and communications provided to You under Your Policy, including but not limited to written and telephone based general customer service, policy administration and claims handling will be conducted in the English language.

If English is not your first language this policy may not be suitable for you, You must contact the Policy Administrator within 14 days of receipt and/or prior to travel (whichever is the sooner) and Your Policy will be cancelled from inception. Neither You nor We will have any liability under the Policy and a full refund will be granted.

Customer Portal

If you’ve an existing policy with us, you can access your High Risk Voyager Travel Insurance policy documents 24/7 via the online customer portal.

With the customer portal, you can easily view, download, and print the documents you need for your trip.

The email address you used to purchase your High Risk Voyager Travel Insurance is the customer portal log in to access your travel insurance policy details.

Customer Portal Log In

For policies bought in between 1st November 2024 and 31st October 2025:

Policy Wording | IPID

For policies bought in between 13th October 2023 and 31st October 2024:

Policy Wording | IPID

For policies bought in between 1st October 2022 and 12th October 2023:

Policy Wording | IPID

For policies bought in between 1st October 2021 and 30th September 2022:

Policy Wording | IPID

For policies bought in between 1st October 2020 and 30th September 2021:

Policy Wording | IPID

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